Gridly
Recipes › Orders and customers

Customers who went quiet

People who used to buy but have not ordered for a while.

Ask Gridly
Which customers haven't ordered for over 90 days? Show how much each one spent.

Claude and ChatGPT show a standard caution note on any ready-made question. That is normal; press send.

What you will get

  • The customers who have not ordered for 90 days or more
  • How much each spent and when they last ordered

Good to know: Looking back more than 30 days needs a paid plan. Gridly does not send emails to customers; use your own email tool for a win-back message.

Then you can say

  • “Give me a win-back discount idea.”
  • “How many of them bought more than twice?”

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Illustrative replay of a real answer from a demo shop. Yours will look a little different because it comes from your own store.