Gridly
Terms of service
Last updated 18 October 2026. These terms are between you and Gridly ("we") for the use of Gridly. By using Gridly you agree to them.
The service
Gridly connects AI apps such as Claude and ChatGPT to your WooCommerce store so you can ask questions and, with your approval, make changes. It is an independent product and isn't affiliated with Automattic, WooCommerce, Anthropic or OpenAI.
Your account
You must give a real email address and keep your sign-in links private. You are responsible for what happens under your account and for having the right to connect the stores you connect.
You approve every change
Gridly shows a preview before any change and applies it only when you confirm. Please read previews carefully. Undo is provided to help, but we can't guarantee that every change can be reversed (for example if you or someone else edited the same item afterwards, or the store refuses the update). Keep your own backups of your store.
Scheduled changes. If you ask Gridly to apply a change later, you approve the preview now and Gridly applies it at the time you chose, provided nothing in your store has changed since. It may fail or be skipped (for example if your store is offline); we'll email you either way. You can cancel before it runs.
Acceptable use
Don't use Gridly to break the law, to access stores you aren't authorised to manage, to overload or attack any system, or to resell access without our written permission. We may suspend accounts that do.
Plans and payment
Paid plans are subscriptions billed in advance, monthly or yearly, through Dodo Payments, who is the seller of record and handles tax. Prices are on our pricing page. You can cancel at any time; you keep the plan until the end of the period you've paid for. Refunds are given where required by law or at our discretion; ask within 14 days of a charge at support@gridlypaper.com. We may change prices with 30 days' notice.
Availability
We work to keep Gridly running but can't promise it will always be available or error-free. Features and limits may change.
Liability
Gridly is provided "as is". To the extent the law allows, we are not liable for indirect or consequential losses (such as lost sales or profit), and our total liability for any claim is limited to the amount you paid us in the 12 months before it. Nothing here limits liability that can't be limited by law.
Ending
You can stop using Gridly and delete your account at any time (how). We may suspend or end access if you break these terms.
Law
These terms are governed by the laws of India, and the courts there have jurisdiction, without affecting any consumer rights you have where you live.